Publish date: 22 September 2026
Elmhurst Intermediate Care Centre in Winsford has been rated Good following an assessment by the Care Quality Commission (CQC).
The service received a Good rating overall and Good ratings across all five key areas assessed: Safe, Effective, Caring, Responsive and Well-led.
The assessment highlighted consistently positive experiences from people using the service. The CQC spoke with people and carers, who said they felt safe, were involved in planning their care and were treated with kindness, dignity and respect. Communication from staff was described as clear, timely and supportive.
Friends and Family Test results showed 100% positive feedback over the previous 12 months at the time of the assessment. The service also actively collected and shared compliments, reflecting high levels of satisfaction with the care provided.
People said staff were responsive, attentive and available when needed. Rehabilitation and therapy needs were prioritised, with people supported to improve their independence and work towards discharge. People also valued opportunities for social and therapeutic activities, eating together and flexible visiting arrangements.
Ian Moston, Chief Executive Officer said:
“Elmhurst plays an important role in supporting people to recover, regain independence and return home safely, working closely with partners, families and carers as part of our wider commitment to providing more joined-up care closer to home. This Good rating is a fantastic result for Elmhurst and reflects the dedication, professionalism and teamwork of colleagues across the service.
“It is particularly encouraging to see such consistently positive feedback from people and carers, including 100% positive Friends and Family Test feedback over the previous 12 months at the time of the assessment.
“I would like to thank everyone who contributes to the care provided at Elmhurst and who helps people build their independence and work towards discharge.”
Megan Nurse, Chair said:
“The experiences shared with the CQC show the difference colleagues make every day. People described feeling safe, listened to and actively involved in their care, and said they were treated with kindness, dignity and respect.
“On behalf of the Board, I would like to thank colleagues, partners, patients and carers for their contribution to this positive outcome. We will build on this rating and continue to focus on providing safe, compassionate and person-centred care.”
The full report is available on the CQC website.
